IFC to help Uzbek Ipoteka Bank improve risk & investment management
By Trend
Uzbekistan’s Ipoteka Bank intends to make major changes in risk and investment management, the bank’s press service said.
The bank also plans to increase the return on capital, enhance the commercial function, and change the organizational structure. Much attention will be paid to the introduction of modern, advanced methods of customer service, implying a completely different concept.
"Business will not be built around the product, but around the client, traditional communications will be replaced by customer-oriented innovation systems. The key elements of the transformation program will be the use of information technology capabilities and the development of fundamentally new banking products," the press service said.
According to the information, the portfolio of projects includes initiatives and processes that were developed jointly with a team of specialists and experts from IFC.
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