Azercell listens to ``Voice of the Customer``
Azerbaijan`s leading cellular operator, Azercell, is
implementing a new project aimed at improving services for its
multi-million clientele.
The main goal of the program is to render services and products catering to the needs of the customers and to achieve improvements in the products offered. A group of Azercell`s managers and rank-and-file employees are to visit call centers, front offices and sales outlets to hear comments and requests from customers, respond to their questions and work to assist in solving outstanding problems.
The main goal of the program is to render services and products catering to the needs of the customers and to achieve improvements in the products offered. A group of Azercell`s managers and rank-and-file employees are to visit call centers, front offices and sales outlets to hear comments and requests from customers, respond to their questions and work to assist in solving outstanding problems.
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