Number of complaints rises on Azeri insurance market
The number of complaints against insurance companies significantly increased in Azerbaijan during the past year to 18 months, leading specialist of the licensing, complaint and appeal office under the State Insurance Supervision Service, Orhan Bayramov, told reporters on Friday.
"This is a positive factor because people are more aware of the bodies to which they can turn to during negative cases," Bayramov said.
The State Service received more than 300 complaints in the first nine months of this year.
"These are connected with not only companies refusal to pay compensation," he said. "There are cases connected with the delay in paying compensation and other issues. Sometimes the parties have not agreed about the price."
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